About Us
Who we are
We are Dan and Timo, both level 2 qualified mechanics, plus Julien and Dillon, both mechanics who love tinkering with and riding bikes,
Timo is the organised one (he's German) and Dan loves overcomplicating anything vaguely technical (he's not German).
What we really enjoy doing is helping cyclists engage more with their bikes.
Whether it's just making you love your bike after a service, taking an interest in how it works, or even doing the work yourself, we can help you with that.
The workshop
We specialise in service and repair and the only bikes we sell are the premium brand 'Squish' children's bikes.
Our workshop is set out to be customer facing so you can come in and join in if you want to.
You'll find us by looking for our logo on a banner inside a gloomy looking roller door in Southville where we'll be beavering away in the back room.
Please do feel free to wander in. It might not look inviting from the outside, but we are quite friendly!
What our customers say...
""Thank you very much for your excellent service"
"These guys are great, very friendly and top service. Use them all the time for jobs beyond my skills"
"Great expertise and clear explanations of what work was required"
"Everything good. Definitely recommend you boys!"
"A great comprehensive service carried out on my aging MTB by the Bristol Bikesmiths team. Would definitely recommend"
"The knowledgeable, friendly staff provided an excellent service. Will definitely take my bicycles back there for servicing."
A few bits of information about how we work
Payment
Pay how you like! Sweaty cash money, card, cheque, bank transfer or even goods or services exchange! We generally prefer card payments.
On site services and collections
We have van lightly stocked with tools and spares for minor jobs. On site repairs and services will generally be the quick adjustments, puncture repairs etc. If the job is a large one or requires spares that aren't in the van we will return to the workshop with your bike to carry out the work and return it to you on completion. There is no call out fee but we have a minimum charge which depends on your location.
Dropping your bike to the workshop
You can drop your bike to us at the workshop just off North Street, at either of the markets to or even Dan's home (by arrangement only). We tend to have someone in the workshop between the times on the home page, but pop in and out outside those hours so call before turning up to make sure you don't waste your time. We also tend to spend at least one evening in the workshop but this varies week to week, so check with us if you need to drop or collect in the evening.
Turnaround
If you need a quick turnaround, then we can book a specific day/ timeslot on the stand, but if you are not too worried we can just take the bike in and put it in a queue to work around scheduled jobs. We do also try to leave some flexibility in our schedule to fit in emergency jobs to get you back on the road as quickly as possible. We have the majority of parts needed, including the most popular consumables and larger/non consumable items like wheels, mechs, shifters etc. Sometimes we will need to order some parts in, which may take a couple of days. In these cases we can decide whether we should hang onto the bike until the repair/service is completed, or whether we should return it to you with any interim repairs pending the new parts.
Bike Storage
Once we have completed work on your bike, we ask that you kindly pick up the bike within 24 hours as we do not have a lot of storage space.