29/03/20 - Covid-19 Opening Hours Update - Closed to Walk Ins
We are bravely soldiering on to keep Bristol mobile! We still have measures in place both for safety and to help me manage workflow safely while I am doing an impression of a one man band. These are as follow:
- We will be closed to all walk ins so if you pop by, our shutters will be closed and you will not be able to come in
- We are working through the remainder of our waiting list this week
- Use our booking system to make an appointment - please read the descriptions of the appointments, most require you to turn up at the appointment time. If you come in outside this time you are likely to disturb another appointment.
- If you can't find a repair to match your needs pick up the phone for advice or email us. (note, if I am in the middle of an appointment or with another customer I will not answer the phone.
- If you require a full service, we have a waiting list, whereby I will call you to ask if you want to drop it in. This will be worked around other jobs, so will not be done same day. With this service, should we need to shut the workshop for any reason you may lose your bike for the duration of the closure.
- If you are interested in buying a bike, please either call or make a 30 minute booking (don't worry, there wont be a charge). We are disinfecting any bikes that have been handled in the last week.
- There will only be one mechanic to again reduce the chances of spreading the virus
Booking In: Please click the red banner at the top of this page to go to the booking page.
NHS/Emergency Services: For anyone working in the NHS or other emergency services, please call us if you need urgent help and we will try our best to assist. Note that we will need to see your ID should we be moving you ahead of everyone else.
We trust that our customers will understand why we have made this decision. Ultimately we felt that we could not keep to the appropriate levels of hygiene or social distancing in our workshop as a result of remaining fully open. And though it will be hard for us as we may not get much financial support, we feel we must prioritise saving lives as much as possible and hope that you will just overload us with bikes when we fully re-open.
Dan (the last man standing)
What we do
Workshop
Find us in our workshop for servicing, repairs & tuition, or if you know what you are doing you can come and play on one of our benches.
If you've got an emergency like a flat tyre or another issue that might be a quick fix, then feel free to drop in as often we can down tools and help you out. While you're here, you can grab a cup of coffee/tea, relax on the sofa and talk to us if you like.
We often have second hand bikes for sale too and only charge for the labour and parts use on each bike (have a look at our shop page).
Weekends
As of the Beginning of March you won't find us at the Tobacco Factory Market any more. Instead, you will find one of us lurking in the workshop for a few hours on Sunday mornings (except the last Sunday of the month). Call to find out if we are in.
We will still be going to the Long Ashton market on the first Saturday of the month - no change there.
Market and sunday jobs are generally quick repairs to get you back on the road and it's a first come first served basis so you don't need to book. If your bike has been booked in for service on the Monday, You can also drop your bike on the Sunday.
Tools and cool stuff
Tools are our toys. If you want advice on which tools to buy have a chat. What we don't have in stock, we can order in.
We also have loads of really cool stuff loved by keen cyclists, particularly those who wield a spanner.
We don't have an online shop as Dan has been threatening to sort it out for some time right after he has done the grouting in his bathroom at home. Our sales are one of those old fashioned in person kind of arrangements.