The Southville bicycle surgery
Bicycle mechanic services in Southville. Have a poke around to see what we do.
10/08/20 - Ticking along, trying to find a way to bring down wait times for repairs...
We are still closed on Sundays for the time being due to family constraints.
We are still trying to wrestle the diary under control so we can be more reactive to quick and urgent jobs. We still have measures in place to manage workflow. These are as follows:
- Dan and Tom are on surgery duties - that means repairs, light tuning, parts fitting - this is to get people on the road quickly.
- Timo is lurking in the back room doing the servicing (bigger jobs, preventative maintenance etc)
- You cannot just drop your bike in without a booking - we don't have the space
- Use our booking system to make an appointment - please read the descriptions of the appointments. If in doubt, ask us what to book.
- If you book a repair (30 minute appointment or less) please turn up at the time of your booking. We will tell you whether to pick it up in half an hour or whether to wait for our call.
- If you book a longer job, it is preferable that you bring in the bike at the beginning of the day between 9 and 9.30 or at the end of the day before so Timo can get his head down and get on with his day with as few interruptions as possible. If you cant bring the bike in at that time, please turn up at the time that you book.
- If you can't find a repair to match your needs pick up the phone for advice or email us. (note, we often find it difficult to answer the phone (it rings a lot) so our webform is sometimes a little more reliable for getting hold of us).
There are rules. Read the rules. Obey the rules.
- Only one person allowed in the workshop at any point (don't worry if you forget this bit - we will shout at you if you flout this rule)
- Please don't hug the mechanic - Yes we are heroes, but a fulsome round of applause from a responsible distance will suffice
- DO NOT use the word 'ju*t' at any time. To a mechanic this is like walking in and dropping the c-bomb. It is impolite and likely to cause rage.
Booking In: Please click the red banner at the top of this page to go to the booking page.
Please excuse the inflexible manner in which we are working. We realise that it wont suit everybody, but we are as busy as ten men and trying to work out the best way to get as many people as possible back on the road.
What we do
Workshop
Find us in our workshop for servicing, repairs & tuition, or if you know what you are doing you can come and play on one of our benches.
If you've got an emergency like a flat tyre or another issue that might be a quick fix, then feel free to drop in as sometimes we can down tools and help you out.
We normally sell Squish bikes, but until further notice see our 'shop' page for details of our sales partner for children's bikes.
Weekends
Until further notice we are not open at weekends except where you may find appointments to book.
Tools and cool stuff
Tools are our toys. If you want advice on which tools to buy have a chat. What we don't have in stock, we can order in.
We also have loads of really cool stuff loved by keen cyclists, particularly those who wield a spanner.
We don't have an online shop as Dan has been threatening to sort it out for some time right after he has done the grouting in his bathroom at home. Our sales are one of those old fashioned in person kind of arrangements.